Work History

- Design and deploy ArcGIS-based web applications to automate permitting processes across the departments.

- Improve operational efficiency and user experience with tailored UIs, data integrations, and print services.

- Integrate machine learning and geospatial analytics to streamline environmental project reviews and automate data classification.

- Collaborate with USC faculty and state stakeholders to deliver GIS tools that modernize workflow management.

- Developed an automated workflow using TDX iPaaS to manage noncompliant Intune devices, enabling the company to meet compliance standards required for government contracts.

- Identified an opportunity to improve data security compliance by adding Shred-It’s certified hard drive destruction services to the existing company contract.

- Supported corporate in deploying infrastructure and workstations during the company’s headquarters relocation.

- Supported enterprise IT systems including Mimecast, Azure AD, and RingCentral. Resolved support tickets and maintained IT documentation.

- Delivered excellent customer service and teamwork while balancing academic responsibilities.